Privacy Policy

Last updated: August 20, 2025

This Privacy Policy explains how TCAPS USA (“we,” “us,” “our”) collects, uses, and shares information when you visit our website or purchase our products.

• Order & contact details you provide (name, email, phone, billing/shipping address).
   
• Payment information processed securely by our payment provider; we do not store card numbers.
   
• Device & usage data (cookies, IP, pages viewed) for functionality, analytics, and security.
   

• To process and deliver orders, provide customer support, and communicate about your purchase.
   
• To improve our site and products, prevent fraud, and (with your consent) send marketing messages. You can unsubscribe anytime.
   

We share information with trusted service providers (payment processors, shipping carriers, website hosting/analytics) to operate our business, and as required by law. We do not sell your personal information.

We use cookies to keep your cart working, remember preferences, and measure site performance. You can control cookies in your browser settings; disabling some may affect the site.

We keep order records for our business, warranty, tax, and legal obligations, then delete or anonymize when no longer needed.

We use reasonable safeguards to protect your information, but no method is 100% secure.

Our site is not directed to children under 13. If you believe a child provided personal information, contact us to delete it.

Depending on your location, you may request access, correction, or deletion of your personal information. Contact us to make a request.

Email: support@tcapsusa.com

We may update this Policy from time to time; changes will be posted here.